Refund Policy | Casino Tripss

Refund Policy

At Casinotripss, we aim to provide our guests with a seamless and enjoyable experience. We understand that travel plans may change, and we strive to be as flexible as possible. Please review our refund policy below for details regarding cancellations, modifications, and refunds.

1. Reservation Cancellations

    • Standard Bookings

      • Cancellations made at least 48 hours before the scheduled check-in date are eligible for a full refund.

      • Cancellations made within 48 hours of check-in will incur a one-night stay charge.

    • Non-Refundable Bookings

      • Reservations marked as non-refundable are not eligible for any refund under any circumstance.

    • Group Bookings (5 rooms or more)

      • Must be cancelled at least 7 days in advance to receive a full refund.

      • Cancellations made within 7 days of check-in will receive a 50% refund.

2. No-Shows

  • If you do not arrive at the hotel on the scheduled check-in date without prior notice, the booking will be treated as a no-show, and no refund will be issued.

3. Early Departures

  • Guests who check out before the confirmed check-out date will not be eligible for a refund for the remaining nights unless approved by hotel management.

4. Modifications to Bookings

  • Booking dates can be modified up to 48 hours before check-in without any fee, subject to availability.

  • Rate differences may apply based on the new dates.

5. Special Circumstances

Refunds due to emergencies, medical conditions, or unforeseen circumstances may be considered on a case-by-case basis. Please contact our support team at support@casinotripss.com with appropriate documentation.

6. How to Request a Refund

To request a cancellation or refund, please reach out to us via: